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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 503 | Hard | New Account Information. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 332 | Hard | Account locked. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 940 | Hard | Error. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 602 | Hard | No Open Batch | D27 |
| 157 | Hard | Invalid entry | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 826 | Hard | Signature required | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 122 | Hard | Security violation | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 566 | Hard | Y or N required | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 808 | Hard | Invalid location | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 552 | Hard | Invalid Product | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 340 | Hard | New password required. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 803 | Hard | Not on file | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 151 | Hard | Activation failed | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 504 | Hard | Do not try again. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 792 | Hard | See attendant. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 384 | Hard | Account row locked. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 944 | Hard | Invalid response | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 153 | Hard | Already redeemed | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 368 | Hard | No account link. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 114 | Hard | Invalid account type | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 904 | Hard | Format error. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 802 | Hard | Imprint card | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 923 | Hard | Request in progress | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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