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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 124 | Soft | Violation of law. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 118 | Hard | No card record. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 566 | Hard | Y or N required | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 940 | Hard | Error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 568 | Hard | Over additive limit | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 923 | Hard | Request in progress | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 340 | Hard | New password required. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 803 | Hard | Not on file | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 122 | Hard | Security violation | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 792 | Hard | See attendant. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 826 | Hard | Signature required | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 552 | Hard | Invalid Product | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 368 | Hard | No account link. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 151 | Hard | Activation failed | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 567 | Hard | Over repair limit | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 802 | Hard | Imprint card | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 114 | Hard | Invalid account type | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 904 | Hard | Format error. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 804 | Hard | Fuel only | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 944 | Hard | Invalid response | D27 |
| 602 | Hard | No Open Batch | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 332 | Hard | Account locked. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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