| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |