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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 708 | Soft | Honor With Authentication. | D01 |
| 500 | Soft | Decline. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 521 | Soft | Enter lesser amount. | D03 |
| 116 | Soft | Not sufficient funds | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 802 | Hard | Imprint card | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 151 | Hard | Activation failed | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 552 | Hard | Invalid Product | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 804 | Hard | Fuel only | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 340 | Hard | New password required. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 904 | Hard | Format error. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 808 | Hard | Invalid location | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 944 | Hard | Invalid response | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 504 | Hard | Do not try again. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 940 | Hard | Error. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 566 | Hard | Y or N required | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 803 | Hard | Not on file | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 923 | Hard | Request in progress | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 368 | Hard | No account link. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 122 | Hard | Security violation | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 792 | Hard | See attendant. | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 157 | Hard | Invalid entry | D27 |
| 332 | Hard | Account locked. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 503 | Hard | New Account Information. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 826 | Hard | Signature required | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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