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FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 000 | Good | Approve | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 785 | Good | No reason to decline | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 100 | Soft | Do not honor | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 500 | Soft | Decline. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 909 | Soft | System malfunction. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 110 | Soft | Invalid amount | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 560 | Hard | Invalid Odometer | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 602 | Hard | No Open Batch | D27 |
| 151 | Hard | Activation failed | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 944 | Hard | Invalid response | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 564 | Hard | Over cash limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 153 | Hard | Already redeemed | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 114 | Hard | Invalid account type | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 340 | Hard | New password required. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 566 | Hard | Y or N required | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 157 | Hard | Invalid entry | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 568 | Hard | Over additive limit | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 923 | Hard | Request in progress | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 803 | Hard | Not on file | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 552 | Hard | Invalid Product | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 792 | Hard | See attendant. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 940 | Hard | Error. | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 826 | Hard | Signature required | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 565 | Hard | Fuel price error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 567 | Hard | Over repair limit | D27 |
| 122 | Hard | Security violation | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 332 | Hard | Account locked. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 802 | Hard | Imprint card | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 368 | Hard | No account link. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 804 | Hard | Fuel only | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 107 | Soft | Call for authorization | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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