Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 500 | Soft | Decline. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 924 | Hard | Limit check failed | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 384 | Hard | Account row locked. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 567 | Hard | Over repair limit | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 802 | Hard | Imprint card | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 151 | Hard | Activation failed | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 923 | Hard | Request in progress | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 808 | Hard | Invalid location | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 792 | Hard | See attendant. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 566 | Hard | Y or N required | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 944 | Hard | Invalid response | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 803 | Hard | Not on file | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 100 | Soft | Do not honor | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 500 | Soft | Decline. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 505 | Soft | Please retry. | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 924 | Hard | Limit check failed | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 384 | Hard | Account row locked. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 567 | Hard | Over repair limit | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 804 | Hard | Fuel only | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 114 | Hard | Invalid account type | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 802 | Hard | Imprint card | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 151 | Hard | Activation failed | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 826 | Hard | Signature required | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 923 | Hard | Request in progress | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 808 | Hard | Invalid location | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 792 | Hard | See attendant. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 566 | Hard | Y or N required | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 944 | Hard | Invalid response | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 803 | Hard | Not on file | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 564 | Hard | Over cash limit | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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