Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 802 | Hard | Imprint card | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 602 | Hard | No Open Batch | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 157 | Hard | Invalid entry | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 904 | Hard | Format error. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 566 | Hard | Y or N required | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 384 | Hard | Account row locked. | D27 |
| 826 | Hard | Signature required | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 792 | Hard | See attendant. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 923 | Hard | Request in progress | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 808 | Hard | Invalid location | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 122 | Hard | Security violation | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 944 | Hard | Invalid response | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 503 | Hard | New Account Information. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 153 | Hard | Already redeemed | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 332 | Hard | Account locked. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 320 | Hard | Invalid password. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 804 | Hard | Fuel only | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 151 | Hard | Activation failed | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 340 | Hard | New password required. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 959 | Soft | CAV failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 909 | Soft | System malfunction. | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 802 | Hard | Imprint card | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 602 | Hard | No Open Batch | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 157 | Hard | Invalid entry | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 904 | Hard | Format error. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 566 | Hard | Y or N required | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 384 | Hard | Account row locked. | D27 |
| 826 | Hard | Signature required | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 792 | Hard | See attendant. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 923 | Hard | Request in progress | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 808 | Hard | Invalid location | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 122 | Hard | Security violation | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 803 | Hard | Not on file | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 944 | Hard | Invalid response | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 564 | Hard | Over cash limit | D27 |
| 503 | Hard | New Account Information. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 153 | Hard | Already redeemed | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 332 | Hard | Account locked. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 320 | Hard | Invalid password. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 804 | Hard | Fuel only | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 151 | Hard | Activation failed | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 340 | Hard | New password required. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 504 | Hard | Do not try again. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 368 | Hard | No account link. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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