Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 100 | Soft | Do not honor | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 369 | Hard | Invalid time zone. | D27 |
| 904 | Hard | Format error. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 802 | Hard | Imprint card | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 503 | Hard | New Account Information. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 122 | Hard | Security violation | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 826 | Hard | Signature required | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 923 | Hard | Request in progress | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 792 | Hard | See attendant. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 944 | Hard | Invalid response | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 940 | Hard | Error. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 803 | Hard | Not on file | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 504 | Hard | Do not try again. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 114 | Hard | Invalid account type | D27 |
| 368 | Hard | No account link. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 151 | Hard | Activation failed | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 804 | Hard | Fuel only | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 100 | Soft | Do not honor | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 500 | Soft | Decline. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 505 | Soft | Please retry. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 369 | Hard | Invalid time zone. | D27 |
| 904 | Hard | Format error. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 340 | Hard | New password required. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 320 | Hard | Invalid password. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 802 | Hard | Imprint card | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 503 | Hard | New Account Information. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 122 | Hard | Security violation | D27 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 826 | Hard | Signature required | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 923 | Hard | Request in progress | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 792 | Hard | See attendant. | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 944 | Hard | Invalid response | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 940 | Hard | Error. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 803 | Hard | Not on file | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 504 | Hard | Do not try again. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 114 | Hard | Invalid account type | D27 |
| 368 | Hard | No account link. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 332 | Hard | Account locked. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 151 | Hard | Activation failed | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 804 | Hard | Fuel only | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 105 | Soft | Call acquirer's security department | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 102 | Soft | Suspected fraud | D31 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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