Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 826 | Hard | Signature required | D27 |
| 340 | Hard | New password required. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 923 | Hard | Request in progress | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 792 | Hard | See attendant. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 803 | Hard | Not on file | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 114 | Hard | Invalid account type | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 944 | Hard | Invalid response | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 504 | Hard | Do not try again. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 157 | Hard | Invalid entry | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 804 | Hard | Fuel only | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 332 | Hard | Account locked. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 122 | Hard | Security violation | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 320 | Hard | Invalid password. | D27 |
| 802 | Hard | Imprint card | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 500 | Soft | Decline. | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 100 | Soft | Do not honor | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 124 | Soft | Violation of law. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 370 | Hard | Account on hold. | D04 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 118 | Hard | No card record. | D05 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 517 | Soft | CVV2 Declined. | D08 |
| 776 | Soft | Duplicate Completion. | D09 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 208 | Hard | Lost card. | D10 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 209 | Hard | Stolen card. | D11 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 909 | Soft | System malfunction. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 771 | Soft | Amount Too Large. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 602 | Hard | No Open Batch | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 503 | Hard | New Account Information. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 153 | Hard | Already redeemed | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 566 | Hard | Y or N required | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 826 | Hard | Signature required | D27 |
| 340 | Hard | New password required. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 923 | Hard | Request in progress | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 808 | Hard | Invalid location | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 792 | Hard | See attendant. | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 555 | Hard | Invalid Date/Time | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 803 | Hard | Not on file | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 114 | Hard | Invalid account type | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 944 | Hard | Invalid response | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 564 | Hard | Over cash limit | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 504 | Hard | Do not try again. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 151 | Hard | Activation failed | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 368 | Hard | No account link. | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 567 | Hard | Over repair limit | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 157 | Hard | Invalid entry | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 804 | Hard | Fuel only | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 565 | Hard | Fuel price error | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 384 | Hard | Account row locked. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 332 | Hard | Account locked. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 122 | Hard | Security violation | D27 |
| 568 | Hard | Over additive limit | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 320 | Hard | Invalid password. | D27 |
| 802 | Hard | Imprint card | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 150 | Soft | Invalid merchant set up | D33 |
| 569 | Soft | Invalid user | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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