Countries:
No Providers
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 555 | Hard | Invalid Date/Time | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 503 | Hard | New Account Information. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 151 | Hard | Activation failed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 802 | Hard | Imprint card | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 566 | Hard | Y or N required | D27 |
| 332 | Hard | Account locked. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 826 | Hard | Signature required | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 923 | Hard | Request in progress | D27 |
| 320 | Hard | Invalid password. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 808 | Hard | Invalid location | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 792 | Hard | See attendant. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 368 | Hard | No account link. | D27 |
| 803 | Hard | Not on file | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 944 | Hard | Invalid response | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 564 | Hard | Over cash limit | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 340 | Hard | New password required. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 384 | Hard | Account row locked. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 804 | Hard | Fuel only | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Groups
Provider Codes: Hide
- FirsData ACH Realtime
- First Data Account Updater
- FirstData BuyPass (real-time)
- FirstData Compass (batch)
- FirstData Compass (real-time)
- FirstData Compass Chargeback Disputing
- FirstData DFM (Wells Fargo) Chargeback
- FirstData Global Gateway (Linkpoint) (real-time)
- FirstData Nashville (real-time)
- FirstData North (real-time)
- FirstData Omaha (real-time)
- FirstData OmniPay (real-time)
- FirstData Rapid Connect (real-time)
- TransArmor Compass StrongAuth Tokenization
- TransArmor Nashville StrongAuth Tokenization
FirstData Rapid Connect (real-time) Response Codes:
Transaction Responses
| Code | Type | Message | EON Payments Code |
|---|---|---|---|
| 000 | Good | Approve | A01 |
| 703 | Good | Approved EMV Key Load, more key load data pending. | A01 |
| 003 | Good | Approve VIP | A01 |
| 785 | Good | No reason to decline | A01 |
| 701 | Good | Approved EMV Key Load | A01 |
| 334 | Good | Already reversed. | A03 |
| 002 | Good | Approve for partial amount. | A05 |
| 124 | Soft | Violation of law. | D01 |
| 514 | Soft | Do not try again – Applies to recurring authorizations only. There was security violation. | D01 |
| 773 | Soft | Unsuccessful. | D01 |
| 911 | Soft | Card issuer timed out. | D01 |
| 500 | Soft | Decline. | D01 |
| 540 | Soft | Edit Honor. | D01 |
| 515 | Soft | Declined. No term record on First Data system. | D01 |
| 790 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. | D01 |
| 100 | Soft | Do not honor | D01 |
| 708 | Soft | Honor With Authentication. | D01 |
| 513 | Soft | Decline. Transaction not permitted to acquirer or terminal. | D01 |
| 791 | Soft | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. | D01 |
| 132 | Hard | Unmatched card expiry date. | D02 |
| 116 | Soft | Not sufficient funds | D03 |
| 521 | Soft | Enter lesser amount. | D03 |
| 704 | Hard | Pick Up Card. | D04 |
| 767 | Hard | Hard Capture; Pick Up. | D04 |
| 370 | Hard | Account on hold. | D04 |
| 506 | Hard | Invalid Checking Account Number. | D05 |
| 131 | Hard | Invalid account number. | D05 |
| 526 | Hard | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement | D05 |
| 373 | Hard | Invalid Card Account. | D05 |
| 118 | Hard | No card record. | D05 |
| 378 | Hard | Account is Purged. The Account record was purged from the database. | D06 |
| 303 | Hard | Unknown account. The account could not be located in the account table. | D06 |
| 541 | Hard | No Savings Account. | D06 |
| 304 | Hard | Inactive account. The account has not been activated by an approved location. | D06 |
| 302 | Hard | Account closed. The account was closed, probably because the account balance was $0.00. | D06 |
| 117 | Soft | Incorrect PIN. | D07 |
| 517 | Soft | CVV2 Declined. | D08 |
| 958 | Soft | CCV2 failed | D08 |
| 954 | Soft | CCV failed. | D08 |
| 959 | Soft | CAV failed | D08 |
| 772 | Soft | Duplicate Return. | D09 |
| 913 | Soft | Duplicate transaction. | D09 |
| 774 | Soft | Duplicate Reversal. | D09 |
| 776 | Soft | Duplicate Completion. | D09 |
| 731 | Hard | Rejected Lost/Stolen Checks | D10 |
| 208 | Hard | Lost card. | D10 |
| 209 | Hard | Stolen card. | D11 |
| 402 | Soft | TransArmor Service Unavailable. | D12 |
| 963 | Soft | Acquirer channel unavailable | D12 |
| 119 | Soft | Transaction not permitted to cardholder. | D12 |
| 512 | Soft | Service not allowed. | D12 |
| 120 | Soft | Transaction not permitted to terminal. | D12 |
| 907 | Soft | Card issuer or switch inoperative | D12 |
| 909 | Soft | System malfunction. | D12 |
| 528 | Soft | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. | D15 |
| 121 | Soft | Exceeds withdrawal amount limit. | D15 |
| 782 | Soft | Count Exceeds Limit. | D15 |
| 554 | Soft | Over daily limit | D15 |
| 123 | Soft | Exceeds withdrawal frequency limit. | D15 |
| 509 | Hard | Do not try again – Applies to recurring authorizations only. The card has expired | D16 |
| 510 | Hard | New Account Information – Applies to recurring authorizations only. The card has expired | D16 |
| 101 | Hard | Expired card. | D16 |
| 511 | Hard | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again | D16 |
| 516 | Soft | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout | D17 |
| 505 | Soft | Please retry. | D17 |
| 920 | Soft | Security H/W or S/W error - try again | D17 |
| 508 | Soft | Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. | D17 |
| 921 | Soft | Security H/W or S/W error - no action | D17 |
| 771 | Soft | Amount Too Large. | D18 |
| 110 | Soft | Invalid amount | D18 |
| 318 | Soft | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. | D18 |
| 106 | Soft | Allowable PIN tries exceeded | D21 |
| 555 | Hard | Invalid Date/Time | D27 |
| 319 | Hard | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements | D27 |
| 156 | Hard | Max number of recharges exceeded | D27 |
| 375 | Hard | Bad Post Date. The Post Date is not a valid date. | D27 |
| 807 | Hard | Over non-fuel limit | D27 |
| 357 | Hard | Currency conversion error. Internal CLGC system error. | D27 |
| 382 | Hard | Bulk activation package amount error. | D27 |
| 902 | Hard | Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. | D27 |
| 530 | Hard | The authorizing network has a problem decrypting the cryptogram in the request. | D27 |
| 344 | Hard | Internet access disabled. | D27 |
| 568 | Hard | Over additive limit | D27 |
| 336 | Hard | Bad authorization code. The authorization code test failed. | D27 |
| 560 | Hard | Invalid Odometer | D27 |
| 525 | Hard | Debit/EBT network gateway cannot get through to the ISSUER. | D27 |
| 915 | Hard | Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal | D27 |
| 503 | Hard | New Account Information. | D27 |
| 820 | Hard | Over chain daily velocity amount | D27 |
| 114 | Hard | Invalid account type | D27 |
| 350 | Hard | Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) | D27 |
| 942 | Hard | Customer cancellation | D27 |
| 322 | Hard | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) | D27 |
| 550 | Hard | Invalid Vehicle | D27 |
| 130 | Hard | Invalid terminal. | D27 |
| 151 | Hard | Activation failed | D27 |
| 380 | Hard | Bulk activation error. | D27 |
| 810 | Hard | Over card velocity amount | D27 |
| 367 | Hard | Target embossed card entered and Transaction count entered do not match. | D27 |
| 802 | Hard | Imprint card | D27 |
| 109 | Hard | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. | D27 |
| 518 | Hard | Invalid account/date or sales date in future. | D27 |
| 823 | Hard | Over chain product velocity both | D27 |
| 385 | Hard | Accepted but not yet processed. | D27 |
| 815 | Hard | Over merchant daily velocity both | D27 |
| 908 | Hard | Transaction destination not found for routing. | D27 |
| 702 | Hard | EMV Key Download Error. | D27 |
| 348 | Hard | Invalid transaction source. The provided source (field EA) is not valid for this transaction. | D27 |
| 602 | Hard | No Open Batch | D27 |
| 339 | Hard | Transaction history not available. | D27 |
| 563 | Hard | Over fuel limit | D27 |
| 329 | Hard | Bad_repay_date. | D27 |
| 372 | Hard | Promo location restricted. | D27 |
| 805 | Hard | Velocity exceeded | D27 |
| 353 | Hard | First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. | D27 |
| 723 | Hard | Driver’s License or ID is Required | D27 |
| 327 | Hard | Request not permitted by this account. | D27 |
| 553 | Hard | Exceeds transaction total limit per product class. | D27 |
| 315 | Hard | Bad mag stripe. The mag stripe could not be parsed for account information | D27 |
| 154 | Hard | Over monthly limit | D27 |
| 342 | Hard | Void of activation after account activity. | D27 |
| 566 | Hard | Y or N required | D27 |
| 332 | Hard | Account locked. | D27 |
| 558 | Hard | Invalid Track 2 data | D27 |
| 354 | Hard | Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) | D27 |
| 523 | Hard | Crypto box is offline. | D27 |
| 826 | Hard | Signature required | D27 |
| 501 | Hard | Date of Birth Error for Check Processing. | D27 |
| 818 | Hard | Over merchant product velocity both | D27 |
| 941 | Hard | Invalid issuer. | D27 |
| 740 | Hard | Totals Unavailable. | D27 |
| 923 | Hard | Request in progress | D27 |
| 320 | Hard | Invalid password. | D27 |
| 157 | Hard | Invalid entry | D27 |
| 001 | Hard | Schema Validation Error | D27 |
| 376 | Hard | Account status is void lock. | D27 |
| 808 | Hard | Invalid location | D27 |
| 359 | Hard | The terminal transaction number did not match (on a void or reversal). | D27 |
| 792 | Hard | See attendant. | D27 |
| 504 | Hard | Do not try again. | D27 |
| 821 | Hard | Over chain daily velocity both | D27 |
| 383 | Hard | Store location zero not allowed. | D27 |
| 813 | Hard | Over merchant daily velocity count | D27 |
| 904 | Hard | Format error. | D27 |
| 532 | Hard | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. | D27 |
| 345 | Hard | Invalid EAN. The EAN is not correc t for the provided account number. | D27 |
| 337 | Hard | Too many transactions requested. | D27 |
| 561 | Hard | Invalid Restriction Code | D27 |
| 527 | Hard | Network Response indicates that Merchant ID/SE is invalid. | D27 |
| 368 | Hard | No account link. | D27 |
| 803 | Hard | Not on file | D27 |
| 351 | Hard | First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. | D27 |
| 721 | Hard | Invalid ZIP Code | D27 |
| 944 | Hard | Invalid response | D27 |
| 323 | Hard | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. | D27 |
| 551 | Hard | Invalid Driver | D27 |
| 308 | Hard | Already active. The card is already active and does not need to be reactivated | D27 |
| 152 | Hard | Exceeds limit | D27 |
| 381 | Hard | Bulk activation unattempted error | D27 |
| 811 | Hard | Over issuer velocity count | D27 |
| 564 | Hard | Over cash limit | D27 |
| 330 | Hard | Bad checksum. The checksum provided is incorrect. | D27 |
| 556 | Hard | Exceeds quantity | D27 |
| 316 | Hard | Incorrect location. There was a problem with the merchant location. | D27 |
| 519 | Hard | Invalid Effective Date. | D27 |
| 824 | Hard | Over chain product velocity amount | D27 |
| 403 | Hard | TransArmor Invalid Token or Account Number. | D27 |
| 816 | Hard | Over merchant product velocity amount | D27 |
| 914 | Hard | Void/Full Reversal requests in which the Original Authorization was not found. | D27 |
| 726 | Hard | Unable to Locate Record On File. | D27 |
| 349 | Hard | Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) | D27 |
| 603 | Hard | Close Unavailable | D27 |
| 340 | Hard | New password required. | D27 |
| 155 | Hard | Recharge amount exceeded | D27 |
| 122 | Hard | Security violation | D27 |
| 374 | Hard | Product code(s) restricted. | D27 |
| 806 | Hard | Authorization ID needed | D27 |
| 355 | Hard | Invalid currency. The provided currency is invalid. | D27 |
| 724 | Hard | Referred - Not Active | D27 |
| 328 | Hard | Request not permitted by this merchant location. | D27 |
| 317 | Hard | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. | D27 |
| 529 | Hard | Resubmission of transaction violates debit/EBT network frequency. | D27 |
| 343 | Hard | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. | D27 |
| 567 | Hard | Over repair limit | D27 |
| 333 | Hard | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. | D27 |
| 559 | Hard | Voyager ID problem | D27 |
| 356 | Hard | Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. | D27 |
| 524 | Hard | Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message | D27 |
| 502 | Hard | Invalid State Code. | D27 |
| 819 | Hard | Over chain daily velocity count | D27 |
| 775 | Hard | Subsystem Unavailable. | D27 |
| 924 | Hard | Limit check failed | D27 |
| 321 | Hard | Invalid new password. The new password does not meet the minimum security criteria | D27 |
| 401 | Hard | Offer Processing Error | D27 |
| 108 | Hard | Refer to issuer‘s special conditions | D27 |
| 377 | Hard | Already active and reloadable. | D27 |
| 809 | Hard | Over card velocity count | D27 |
| 360 | Hard | First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th | D27 |
| 801 | Hard | Over merchandise limit | D27 |
| 507 | Hard | New Account Information available. | D27 |
| 822 | Hard | Over chain product velocity count | D27 |
| 384 | Hard | Account row locked. | D27 |
| 814 | Hard | Over merchant daily velocity amount | D27 |
| 906 | Hard | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. | D27 |
| 542 | Hard | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. | D27 |
| 347 | Hard | Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion | D27 |
| 601 | Hard | Invalid Batch Number | D27 |
| 338 | Hard | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. | D27 |
| 562 | Hard | Pay at pump not allowed | D27 |
| 812 | Hard | Over issuer velocity amount | D27 |
| 369 | Hard | Invalid time zone. | D27 |
| 804 | Hard | Fuel only | D27 |
| 352 | Hard | First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. | D27 |
| 722 | Hard | Invalid value in the field | D27 |
| 950 | Hard | Violation of business arrangement | D27 |
| 326 | Hard | Incorrect transaction version or format number for POS transactions. | D27 |
| 552 | Hard | Invalid Product | D27 |
| 311 | Hard | Not lost or stolen. | D27 |
| 153 | Hard | Already redeemed | D27 |
| 604 | Hard | Close Not Valid | D27 |
| 341 | Hard | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. | D27 |
| 565 | Hard | Fuel price error | D27 |
| 331 | Hard | Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. | D27 |
| 557 | Hard | Invalid prompt entry | D27 |
| 346 | Hard | Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). | D27 |
| 520 | Hard | Reversal Rejected. Do not try again. | D27 |
| 825 | Hard | No chain ID for chain merchant | D27 |
| 404 | Hard | TransArmor Key Error. | D27 |
| 817 | Hard | Over merchant product velocity count | D27 |
| 940 | Hard | Error. | D27 |
| 729 | Hard | Hard Negative Info On File. | D27 |
| 522 | Soft | Cash Back greater than total Transaction amount. | D28 |
| 104 | Soft | Restricted card | D29 |
| 728 | Soft | Referred – Skip Trace Info. | D30 |
| 107 | Soft | Call for authorization | D30 |
| 727 | Soft | Refer – Call Authorization (Checks only). | D30 |
| 105 | Soft | Call acquirer's security department | D30 |
| 129 | Soft | Suspected counterfeit card | D31 |
| 102 | Soft | Suspected fraud | D31 |
| 569 | Soft | Invalid user | D33 |
| 150 | Soft | Invalid merchant set up | D33 |
| 133 | Soft | The TPP ID was not found | D34 |
Provider Codes: Hide
- Agreement Express Verification
- JangoMail Email Service
- Lexis Nexis Skip Tracing
- Magento Shopping Cart
- Napse VTOL (real-time)
- Napse VTOL Cards-batch
- RevSpring (ex Dantom) Print House
- SendGrid SMTP Email Service
- StrongAuth Appliance Tokenization
- Subuno Reconciliation
- Transaction Processing Gateway (TPG) Fulfillment
- TransUnion Credit Bureau
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